Terms of Service

Fusion 44 trades as Fusion 44. Registered office: 124 City Road, London, EC1V 2NX. Company number: 16993745. Legal contact: support@fusion44.com. Telephone: 07446 499023.

By accessing our website, requesting a demo, starting a trial, placing an order, or using our services, you agree to be bound by these terms and any proposal, order form, statement of work, or service-specific terms we provide.

If you use the services on behalf of a company or other organisation, you confirm that you have authority to bind that organisation.

We provide software that helps trades and service-area businesses publish completed jobs, build Geo Pins across their service area, activate a free Google Review Card, send review requests, connect a Google Business Profile, and track activity on a dashboard. Related services may include onboarding, integrations, and customer support.

Service features, usage limits, pricing, and support commitments may vary by plan, proposal, or order form. Marketing pages and demos are illustrative and do not override the agreed commercial documents for a paying customer.

A website request for a demo, quote, or free trial does not itself guarantee acceptance, activation, or availability. A binding services contract is formed only when we confirm an order, countersign an order form, activate a trial, or otherwise clearly accept the arrangement.

We may refuse or delay service where onboarding information is incomplete, implementation is not technically feasible, or use of the service would create legal, security, or reputational risk.

You are responsible for providing accurate information, and for having any permissions needed to publish the photos, locations, service descriptions, and customer review requests you submit through the platform.

You must ensure that your own use of the services complies with applicable law, including data protection, PECR, consumer law, employment law, sector-specific regulation, and any contractual duties owed to your customers.

You must not use the website or services to break the law, publish misleading or fraudulent job records or reviews, infringe another person's rights, send spam, facilitate fraud, distribute malware, abuse the service, or attempt unauthorised access to systems or data.

Fusion44 helps organise evidence of completed work and customer activity, but does not guarantee any particular Google Maps ranking, search result, or business outcome. Local search visibility depends on many factors outside our control.

Structured data and automated features are provided on a reasonable-efforts basis and may occasionally be inaccurate or incomplete.

Fees, billing cycles, implementation charges, included usage, overage terms, and payment deadlines are set out in the applicable proposal, order form, checkout flow, or invoice.

Unless stated otherwise, fees are exclusive of VAT and other applicable taxes. Late payment may result in suspension, interest where lawful, and recovery costs.

We may update, improve, replace, or discontinue parts of the website or services from time to time. We may also update pricing for future billing periods by giving reasonable notice, unless a different notice period is set out in your contract.

We and our licensors retain ownership of the website, software, models, workflows, branding, documentation, and all related intellectual property rights, except for material that you own and lawfully provide to us.

You grant us a non-exclusive right to use the job photos, descriptions, locations, and other materials you provide to the extent necessary to deliver, secure, support, and improve the services, subject to our Privacy Policy and any data processing terms we agree with you.

Each party must comply with applicable data protection law in connection with the services. Where we process personal data on your behalf as a processor, the parties should have an appropriate data processing agreement in place.

Our handling of personal data for our own website, sales, and account management purposes is described in our Privacy Policy.

Each party must keep the other party's confidential information secure and use it only as needed for the contract, unless disclosure is required by law or the information is already public through no fault of the receiving party.

We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability unless expressly stated in a separate service-level agreement.

We may suspend access immediately where necessary for security, maintenance, non-payment, suspected unlawful use, or risk to the service, our customers, or third parties.

To the fullest extent permitted by law, the website and services are provided on an "as available" basis except to the extent we have expressly agreed otherwise in writing.

Nothing in these terms excludes any statutory term that cannot lawfully be excluded, including the requirement under applicable law to perform services with reasonable care and skill where that requirement applies.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

Subject to that, and unless a different cap is agreed in writing, our total aggregate liability arising out of or in connection with the services shall not exceed the total fees paid or payable by you to us for the 12 months immediately preceding the event giving rise to the claim.

Subject to applicable law, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of goodwill, or loss of anticipated savings.

The contract continues for the agreed term and any renewal period stated in the applicable order documents unless ended earlier under those documents or these terms.

Either party may terminate for material breach not remedied within a reasonable cure period, insolvency, or where otherwise allowed by the contract. On termination, your access may end, fees already due remain payable, and each party must return or delete confidential information as required by the contract and law.

These terms and any non-contractual disputes arising out of them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction unless mandatory law requires otherwise.

If any provision of these terms is held unenforceable, the remaining provisions remain in effect. A delay in enforcing a right is not a waiver of that right. You may not transfer your rights or obligations without our consent, except as part of a permitted business transfer. We may transfer our rights and obligations as part of a merger, acquisition, financing, or sale of business assets.

Questions about these terms can be sent to support@fusion44.com or through the contact details published on this website.